What is Information Technology?
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1-Basic meaning
People on the definition, its purpose, scope, different levels and have different expressions:
"Contains communications, computers and computer languages, computer games, electronic technology, optical fiber technology."
Modern information technology, "computer technology, microelectronics and communications technology features."
IT refers to the computer and communications for the support of the acquisition, processing, storage, conversion, display and transmission of text, numbers, images and sound information, including the provision of equipment and methods to provide information services and equipment, the two aspects of the general.
2-Applications
IT research, including science, technology, engineering and management disciplines, these disciplines in management information, the transfer and processing, and related software and equipment and their interactions.
Application of I technology, including computer hardware and software, networking and communications technology, software development tools. Since the popularity of computers and the Internet, people are increasingly widespread use of computers to the production, processing, exchange and dissemination of information in various forms (such as books, business documents, newspapers, music, movies, television programs, voice, graphics, images, etc.).
3-Technical Category
Different manifestations can be divided into hard technology (physical and chemical technology) and soft technologies (dematerialization technology). The former refers to a variety of information devices and their features, such as microscopes, telephones, satellite communications, multi-media computers.
4-Social Function
Information Industry
With the rapid progress of information technology in the world, the world's rapidly growing demand for information, information products and services for various countries, regions, enterprises, institutions, families, and individuals are essential. IT support has become today's economic activity and social life of the cornerstone. In this case, the information industry has become the world, especially the developed countries competing for investment, focusing on the development of strategic industries.
5-Development Trend
Remarkable success to promote the application of IT to promote the world dedicated to I technology, and IT and driven by huge demand for the rapid development. The general trend of the current development of information technology is the development and application of Internet technology as the center.
6-The main features
Some will feature computer and network technology - digital, networked, multimedia, intelligence, virtualization, information technology as a feature. We believe that the characteristics of IT should be understood in the following two aspects:
IT has characteristics different from other technologies - informational. Specific performance: the core function is to improve the efficiency of information processing and utilization, and efficiency. Information from the disposition decisions also has a universality, objectivity, relativity, dynamic, sharing, and other characteristics can change.
7- Education System
IT education has two aspects of meanings:
The first refers to learning and mastery of IT education. The second refers to the use. From the former education goals công nghệ and contents of education to understand the education, the latter from the means and methods of education to understand the IT education. This makes it possible to "IT education" is defined as follows:
IT education refers to learning, training information literacy, to achieve learning and teaching theory and practice of optimization.
In today's time, almost everything around us is automated - whether it's doing business, cooking food or even check-in/check-out at the hotels. Self service technology provide a unique way to check-in and check-out at the hotels, but at the same time it also has some disadvantages. Every technology has its own pros and cons, but it depends on us how we can overcome from it.
Advantages and Disadvantages of online hotel check-in.
There are various advantages and disadvantages of online hotel check-in and check-out solution -
The Pros
Reduce Cost- Replace the hotel staff with the machine because unlike employees you don't need to pay for the machines or even can save on staff hiring cost.
Swift Check-in/Check-out- Self-service technology will be beneficial for both the customers and the hotel staff, especially for those guests who are in a hurry and want a fast check-in and check-out process.
Increase Revenue- With the self-service capability, hotel industry can increase their revenue as they have fewer employees to pay. In addition, kiosk technology can add value to your business as it will provide fast check-in & check-out process in comparison to manual, this technology enable to lure new customers more easily.
Increase Customer Retention- Kiosk technology has not just provided flexibility to reduce costs and increase revenue, it also helps to enhance the customer satisfaction as we all know that customer satisfaction is everything.
Self Check-in/Check-out Take up Less Space- Kiosk can take up a very less amount of space at the hotel lobby in comparison to single traditional check-in and check-out front desk.
The Cons
Lack of Personal Interaction- It can be irritating for the customers to check-in via machine because they do not get any personal attention from the machine and also they cannot have a brief conversation with it, but all these things they can do with them who are behind the counter.
Difficult to use- Self-service technology is easy to use for them who have a little technical knowledge but it will be difficult for those who don't have any idea about the kiosk technology; especially, when they require assistance or when bar codes are not scanning properly.
It cannot resolve complex issues for the guests and it's not possible for the hotel staff to keep a close eye on every customer transaction on self-checkouts.
Costly Installation- The installation of self-service system is very costly. Business organizations, who have very limited budget, don't even think about it. Business owners also have to bear some cost on a training program which would be provided to their employees, else staff won't be able to manage the machine properly. You have to also pay the regular maintenance charges when the self-service system is put into your place.
As we know, every issue has a solution then don't be panic of using a kiosk system because nothing makes a customer happier than a quick service or response.
Hope you enjoy the article!